Privacy Policy

1. Overview

PostTrotters processes personal data in order to enable postcard exchanges between users and to operate and improve the Service.

2. Information We Collect

We may collect information including account details (such as username and email address), profile information, usage data, and any content you submit through the Service.

3. Postal Address Information (Critical)

In order to facilitate postcard exchanges, we collect and process your postal address.

By using PostTrotters, you explicitly consent to your postal address being shared with other randomly selected users for the sole purpose of enabling postcard exchanges. This sharing is an essential function of the Service and cannot be disabled while participating in exchanges.

Postal addresses are treated as sensitive personal data. Users are required to keep any address received through the Service confidential and may not use it for any purpose other than sending a postcard through PostTrotters.

While we implement reasonable administrative, technical, and organizational safeguards to protect personal data, including postal addresses, no system is completely secure. You acknowledge that there is an inherent risk of unauthorized access, disclosure, or data breaches when transmitting or storing information online.

To the maximum extent permitted by applicable law, PostTrotters shall not be liable for any loss, misuse, or unauthorized access to postal addresses or other personal data resulting from events beyond our reasonable control.

4. How We Use Your Information

We use your information to operate the Service, match users for postcard exchanges, communicate with you, improve functionality, and ensure platform safety and integrity.

5. Legal Basis for Processing

Where applicable, we process personal data based on your consent, the performance of a contract (providing the Service), compliance with legal obligations, and our legitimate interests in operating and improving the platform.

6. Sharing of Information

We do not sell personal data. We may share information only as necessary to operate the Service, including sharing postal addresses between matched users, or where required by law.

7. Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement reasonable security measures designed to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.

9. International Transfers

As PostTrotters operates globally, your information may be transferred and processed in countries other than your own, which may have different data protection laws.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent where applicable.

11. Children’s Privacy

The Service is not intended for individuals who are not legally permitted to use it under applicable law. We do not knowingly collect personal data from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the Service constitutes acceptance of the updated policy.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us via the support channels listed on the website.